contact us.
Whether you have a question, need to reach a member of our team, or simply want to find out more, we’d love to hear from you. Get in touch using the details below and we’ll respond as soon as we can.
IN AN EMERGENCY PHONE 1 1 1
Belverdale is a private surgical hospital and does not provide emergency care.
Feedback, records and payments
The quickest way to reach us on any of the following is the form below — just choose the matching option from the Reason dropdown.
Feedback and complaints
Any comments on how we can improve are welcome — select Feedback from the Reason dropdown below. For more on the Health and Disability Commissioner’s Patient Advocacy Service and the complaints process, visit advocacy.hdc.org.nz.
Requesting your health information
You have the right to access your clinical record. Paper records are kept for 10 years from your last visit, and digital records are held from 2011 onwards. To request a copy, select Request Records from the Reason dropdown below and include your contact details — we’ll confirm your identification and arrange collection.
Accounts and payments
For questions about your account, select Payment Enquiry from the Reason dropdown below, or call us on 06 348 1182. For online payments, please use our bank account: 02 0792 0445971 00.
write to us
Have a Question?
Contact Us!
Send us a message using the form and we’ll get back to you as soon as possible. If your enquiry is urgent, it’s best to call.
Email Us
address
5 Campbell Street
Whanganui 4500
Call Us
06 348 1182
Reception Hours
8:00 am – 5:00 pm